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Designed by
UX Researchers underline

G2 High Performer Spring 2024 G2 Fastest Implementation Spring 2024

Actionable User Feedback, Simplified.

Get high-quality video insights and surveys from real users. Start instantly with Pay-As-You-Go or scale your research with our new flexible subscriptions.

Step into your users' shoes, discover insights and diagnose usability issues starting as low as $60.

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Trusted by over 700 organizations

TripAdvisor Rakuten Four Seasons Office Depot IBM Serta 99designs Schneider 1password McKinsey Lowes South Australia Canada Emirates European Commission Taboola Target Tesco University of Utah Victoria State Workable

7 million

Testers

from all over the world

700+

Happy clients

Use Userfeel for a better website or app

Do you really know your users & their issues?
Userfeel makes it easy to discover the issues, doubts, hesitations and needs of your target audience. Not just bug fixes.
Watch examples of what user testing with our tool reveals: Userfeel.com
Userfeel.com
Asos
English user test on desktop
Simulate an online purchase from asos.com
Userfeel.com
Hertz
English user test on desktop
Perform a usability test on Hertz's online booking experience.
Userfeel.com
Mimi Hearing Technologies
English app user test on iPhone
Test an iPhone application using tester's own device.
Userfeel.com
Unbound Merino
English moderated test on desktop
Moderated testing recording the reactions of the tester.
Userfeel.com
St. Stephen's & St. Agnes School
English user test on mobile
Performing a general impressions test to a school's website.
Userfeel.com
DH Marketing
Brazilian user test on desktop
Userfeel.com
Viaplay
Swedish user test on desktop
Userfeel.com
Media Markt
Polish user test on mobile
How does Userfeel compare to other user testing tools?
 
 
Pay per test or subscribe
Cost of subscription plan
Cost per tester with full features included
Team members/seats included
Multilingual user tester panel
Free test review
Bring your own testers
Advanced demographics
Unlimited screener questions
Unmoderated and Moderated User Tests
Video highlight reels
Audio transcript
Userfeel
Buy user sessions (credits),
use them whenever you like
Your testers - $30 (½ credit)
Our testers - $60 (1 credit)
Unlimited
at no extra cost
English, Spanish, German, French,
plus 36 others
UserTesting
UserZoom
Userlytics
From $20,000/year
billed annually
Subscription needed, and only
limited testers included
Only 1 seat per subscription,
with additional costs per seat
English, German and French only
From $6,000/year
billed annually
Subscription needed
plus $15/tester
2 seats per subscription,
with additional costs per seat
English, Spanish,
plus 12 others
Only on $12,000
per year plan
Only on $12,000
per year plan
Yes, but plan needed to get
lower cost per user tester
From $6,000/year
billed annually on DIY plan
From $34/tester but annual
plan needed at $34,000 per year
Unlimited
at no extra cost
English, Spanish,
plus 16 others

Pay per test or subscribe — always with unlimited screener questions included.

Test setup screen

Simply choose the plan that fits you or pay as you go using our panel of 1M+ testers in 40 languages. Use unlimited screener questions and demographic filters to ensure you reach your exact target audience.

All features
What’s included with every user test
We give you everything you need to successfully create and analyze your user tests.
Profile
Recruitment
Recruitment of user testers matching the demographics and screener questions you request
Video Recording
Video
Video recording of user tester completing questions and tasks on your website, app or prototype
Audio of user
Audio
Audio of user tester in the video recording, voice transcript, ‘system usability scale’ rating and test summary
Annotation
Screening
To ensure you get feedback from user testers that exactly match your target audience, we offer the ability to choose demographics (age, gender, location, language and level of web experience), and screener questions to get specific with your needs (for example if you only want users who have purchased shoes online before)
Annotation
Teamwork
Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).
Annotation
Highlight Videos
The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.
Annotation
Sharing
The ability to add annotations and share highlight videos with your team
See all features
Why do user testing?
Why not run heatmaps or A/B tests instead?
How many usability tests should I do?
More resources from our blog
The Green Coat Test: LeMieux's Userfeel Discovery That Streamlined Navigation for a 9% Mobile ARPU Increase From Guesswork to Clarity: Proforto’s UX Breakthrough Using Userfeel Your Information Architecture Just Got Smarter: Card Sorting Is Now on Userfeel! Best Practices for Balancing Qualitative and Quantitative UX Data 7 Million Testers, Endless Insights: Userfeel Joins Forces with User Interviews A Beginner’s Guide to Web Usability Testing (With Examples)

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Create user tests using a better tool. No monthly fees. No credit card required to start.

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Discover how powerful Userfeel is for doing user testing more effectively and ask us anything.

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